What do your customers think about your business?
Wondering what your customers are going to post on review sites?
Let's face it. Review sites are here to stay- even though they are deeply flawed.
Why? There are many issues, but the biggest problem is that they don't portray feedback from a representative sample of a business' customers.
Don't worry, we can help!
With ListenKeenly, you'll be proactively asking every customer for their feedback (and there's value in just asking!). The feedback you get will be more representative of your customer base. And, we'll offer that better cross-section of your customers the opportunity to post to designated review sites.
Our proven* Fan Value Score survey lets your customers share their feedback with you in about a minute**. Instantly, we calculate their Fan Value Score and provide them, and you, with options. High Fan Value customers are given options to "share the love" (testimonial pages, share to review sites and social media). Low Fan Value Score customers are offered the opportunity to message you; giving you the chance to save the day.
Let's face it. Review sites are here to stay- even though they are deeply flawed.
Why? There are many issues, but the biggest problem is that they don't portray feedback from a representative sample of a business' customers.
Don't worry, we can help!
With ListenKeenly, you'll be proactively asking every customer for their feedback (and there's value in just asking!). The feedback you get will be more representative of your customer base. And, we'll offer that better cross-section of your customers the opportunity to post to designated review sites.
Our proven* Fan Value Score survey lets your customers share their feedback with you in about a minute**. Instantly, we calculate their Fan Value Score and provide them, and you, with options. High Fan Value customers are given options to "share the love" (testimonial pages, share to review sites and social media). Low Fan Value Score customers are offered the opportunity to message you; giving you the chance to save the day.
*We've been collecting and analyzing consumer feedback for 15 years.
**Do you have time to answer a 15 minute survey? Neither do your customers.
In 2014, we have a shorter window of opportunity than ever before to get and keep the attention of your customers. Let us help you use it wisely.
**Do you have time to answer a 15 minute survey? Neither do your customers.
In 2014, we have a shorter window of opportunity than ever before to get and keep the attention of your customers. Let us help you use it wisely.
