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Powerful Marketing Tools That Any Sized Business Can Afford
Chain restaurants, hotels, and stores use sophisticated survey and customer data management tools to stay on top of how they are meeting customer needs, bolster loyalty, drive more online reviews and build new business. With ListenKeenly, now you can too! |
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How It Works
It all starts with really understanding what your customers think about your business by simply asking them "how did we do?"
ASK
your customers for feedback with a link to your branded customer satisfaction survey that you can print on receipts OR distribute via email thank you notes that you can send with a few mouse clicks through our web app. |
ListenKeenly
Our surveys let your customers share their feedback with you in about a minute. During the survey, we calculate their Fan Value Score (a measure of loyalty) and provide them, and you, with options. |
Share The Love
Your fans are automatically encouraged to click through and "share the love" (to review sites & a testimonial page we generate for your web site and promote via social media). Others are offered the opportunity to message you; giving you the chance to impress them by being super-responsive. |
Reward Loyalty
Incentivize customers to give feedback AND drive repeat business by offering coupons that are automatically distributed upon completing surveys. |
Keep Score
You'll get a weekly email giving you an overview of your survey results to help you monitor trends. Dive into detailed reports anytime you want with the Web dashboard. |
Try it free.
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Why Us?
ListenKeenly is built on the GuestInsight platform of Database Sciences, a provider of innovative Web based market research and customer satisfaction measurement solutions since 1999. Some of the world’s most respected companies have trusted Database Sciences to survey their customers. |
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